Network Support and Healthchecks

Companies use Dimension Network Systems as a strategic building block in technology-based network systems across all industries. Our network systems provide increased productivity and significant operational benefits to our customers, making continuous performance vitally important. Dimension Network Systems understands this, and is committed to providing the highest level of on-going service and support.Dimension Network Systems’ (DNS) network engineers have extensive experience in integrating network products from numerous suppliers and are well-versed in all LAN/WAN Protocols.DNS can provide customers with a single point of contact for their diverse multivendor network integration requirements, which in turn will save time and resources. DNS engineers can draw upon a wealth of technical backup expertise from our chosen support partners and when needed, supplier support organisations with which we have contractual agreement. Our contracts and SLAs are tailored to suite your organisations needs with our chosen support partners, DNS can provide 7x24x365 cover.

Health checks reports can be a useful tool for the IT Manager. Results can assist in decision-making with regard to future network development & infrastructure.

Before changes or addition of new equipment, a performance health check report gives the manager a view of the current levels of traffic, the type of traffic and any errors that may be present and gives a general view of the performance of the network.

support services